At NIVORA, we hold your privacy in the highest regard. We are dedicated to safeguarding your personal information, ensuring that your trust in our brand is not only earned but protected. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide when engaging with our website, products, and services. By using our services, you consent to the practices described below.
Information We Collect
To enhance your experience with NIVORA and offer you exceptional service, we collect the following types of personal information:
- Personal Identification Details: Including your name, email, phone number, and shipping and billing addresses.
- Payment Information: Securely processed payment data, including credit card details, through trusted third-party gateways.
- Purchase History: Insights into your past purchases, helping us personalize your shopping experience.
- Website Usage Information: Data about how you interact with our website, such as IP addresses, browser type, and browsing activity.
- Communication Data: Any messages or feedback you provide through email, social media, or our customer service channels.
How We Use Your Information
Your personal information is instrumental in helping us deliver superior products and services, and we may use it for the following purposes:
- Order Fulfillment: To process, complete, and deliver your orders efficiently, including providing responsive customer support.
- Personalized Communication: To send important updates about your orders, exclusive offers, new product launches, and other exciting news.
- Tailored Experience: To personalize your browsing and shopping experience, offering curated product recommendations and targeted content.
- Analytics: To evaluate and improve our website’s performance, enhance our offerings, and continually evolve our services.
- Legal Compliance: To adhere to applicable laws, regulations, and obligations, ensuring that we meet our legal commitments.
How We Share Your Information
At NIVORA, we do not sell, trade, or rent your personal data. However, to provide seamless services, we may share your information with the following parties:
- Trusted Service Providers: We may share your data with third-party providers who assist in processing payments, shipping, and customer support.
- Legal Obligations: In rare instances, we may disclose your personal information in response to legal processes, such as court orders or governmental requests.
- Business Transitions: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, under the same privacy protections.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to elevate your experience. These small files allow us to remember your preferences, monitor site usage, and offer tailored services. You may adjust your browser settings to disable cookies; however, doing so may limit the functionality of some features on our website.
Data Security
We employ state-of-the-art security protocols to protect your personal information against unauthorized access, alteration, or disclosure. While we take every measure to ensure your privacy, no transmission method over the internet is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access Your Data: Request access to the personal information we hold about you, ensuring full transparency.
- Correct Your Data: Request modifications to any inaccurate or incomplete personal data.
- Delete Your Data: Request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out of Communications: Easily opt-out of receiving promotional emails by following the unsubscribe instructions included in our communications.
Children’s Privacy
Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.
Changes to This Privacy Policy
To remain compliant with evolving legal requirements and best practices, we may update this Privacy Policy from time to time. We will post any revisions on this page, with the new effective date indicated.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please reach out to us:
- Email: contact@nivora.in
- Phone: +91 81221 88236
- Address: NIVORA, Mookandapalli, Hosur, Tamil Nadu, India